Terms of Use

Who we are

LabReady Pro is provided by Allergy Diagnosctics Laboratory Medicine LLC, a New Mexico limited liability company based in Tamarac, Florida, USA ("we", "us"). It isn't affiliated with any professional association or accrediting body. Contact: elie.c@flowmaxpros.com.

What LabReady Pro is, and isn't

LabReady Pro provides training content, quizzes, worksheets and a system for documenting staff competency, studies and QC investigations.

• It supports your lab's decisions. It doesn't make them. Acceptance limits, verdicts, corrective actions, competency judgements and sign-offs belong to your laboratory director or their designee, following your own procedures.
• It doesn't replace manufacturer operator manuals and package inserts, your laboratory's procedures, or the requirements of CLIA, CAP, COLA, The Joint Commission or any other accreditor. Where they differ, they win.
• It isn't medical advice and mustn't be used to make decisions about individual patients.
• Using it doesn't guarantee an inspection outcome or accreditation.
• Some content is marked as a draft. Your lab is responsible for reviewing content before relying on it for a competency record.

Pilot

LabReady Pro is in a founding-lab pilot. Features may change, and we may add, change or remove things as we learn from pilot labs. We'll give lab admins reasonable notice of changes that affect their records.

Your lab's responsibilities

• No patient data. Don't enter protected health information or anything that identifies a patient. See the Privacy Policy.
• Keep sign-in details private. Each person uses their own account; sign-offs are stamped with the signed-in person's name and role.
• Lab admins decide who joins the lab and what role they have, and should remove people who leave.
• Enter accurate information and keep your own copies of records you're required to retain. The app lets admins export them at any time.
• Don't try to access another lab's data, get around security, overload the service or copy the service to build a competing one.

Who owns what

• Your records are yours. Your lab owns the data it enters. You give us permission to store and process it only to provide the service.
• Our content is ours. The modules, instrument packs, quizzes, checklists, forms and software belong to LabReady Pro. Your lab may use, print and adapt them for its own staff for as long as it has access. You may not resell or publish them.
• The free QC Failure Investigation Checklist may be printed and shared freely, unchanged, with its LabReady Pro credit.
• Product names such as cobas, cobas pure and ARCHITECT are trademarks of their owners. LabReady Pro isn't affiliated with or endorsed by Roche, Abbott or any accrediting body.

Fees

The website's free tools cost nothing. Paid plans, pilots and instrument packs are billed as agreed in writing (a quote, order form or invoice). If a written agreement with your organisation conflicts with these terms, the written agreement applies.

Availability

We work to keep LabReady Pro available and your data safe, but we can't promise it will never be interrupted. Keep your own downtime procedure for anything time-critical; LabReady Pro isn't a system you should need to release patient results.

Disclaimer

Except where the law doesn't allow it, LabReady Pro is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose and accuracy of content.

Limit of liability

To the extent the law allows, we aren't liable for indirect, incidental or consequential losses, or for lost data, profits or accreditation outcomes. Our total liability for any claim is limited to the amount your organisation paid us in the 12 months before the claim, or US$100 if you haven't paid anything.

Ending

You can stop using LabReady Pro at any time. We may suspend an account that breaks these terms or puts the service or other labs at risk; except in urgent cases we'll contact the lab admin first. When an account closes, the lab can export its records, and we delete them as described in the Privacy Policy.

Law

These terms are governed by the laws of the State of Florida, USA. Any dispute goes to the courts in Broward County, Florida, unless a written agreement with your organisation says otherwise.

Changes

We may update these terms. We'll change the date at the top, and tell lab admins by email before a significant change takes effect. Continuing to use the service after that means you accept the updated terms.